Privacy Policy

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction

Welcome to WCourt (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding the data we collect through our mobile application WCourt (the “App”).

Information We Collect

Personal Information You Provide

  • Account Information: Name, email address, username, profile picture
  • Profile Data: Tennis skill level, location (city/state), bio, playing preferences
  • Content: Photos, videos, posts, comments, and messages you share
  • Communication: Messages sent through our platform, support requests

Automatically Collected Information

  • Usage Data: App interactions, features used, time spent, session information
  • Device Information: Device type, operating system, unique device identifiers
  • Location Data: Approximate location (with your permission) for court/coach discovery
  • Technical Data: IP address, app version, crash reports, performance data

Camera and Media Access

  • Photos and Videos: Access to capture and share tennis content
  • Photo Library: Access to select existing photos/videos for sharing
  • Microphone: For video recording with audio

How We Use Your Information

Core App Functionality

  • Account Management: Create and maintain your user account
  • Social Features: Enable connections with other tennis players
  • Content Sharing: Allow you to post and share tennis-related content
  • AI Analysis: Provide tennis technique analysis and coaching recommendations
  • Discovery: Help you find tennis courts, coaches, and players nearby

Personalization and Improvement

  • Customized Experience: Tailor content and recommendations to your interests
  • App Enhancement: Improve features and develop new functionality
  • Performance Optimization: Ensure reliable and fast app performance

Communication

  • Notifications: Send updates about your account, new features, and community activity
  • Support: Respond to your questions and provide customer assistance
  • Safety: Detect and prevent spam, abuse, and inappropriate content

AI and Machine Learning

Tennis Analysis Features

  • Video Processing: Analyze your tennis videos to provide technique feedback
  • Pattern Recognition: Identify improvement areas in your gameplay
  • Personalized Recommendations: Suggest training exercises and tips
  • Progress Tracking: Monitor your skill development over time

Data Processing

  • Your tennis videos and images are processed using machine learning algorithms
  • Analysis data is used to improve our AI models and coaching recommendations
  • Personal identifiers are removed from data used for model training
  • You can opt-out of AI analysis features at any time

Information Sharing and Disclosure

With Other Users

  • Public Profile: Username, profile picture, bio, skill level (as configured)
  • Content Sharing: Posts, photos, videos you choose to share publicly
  • Interaction Data: Comments, likes, follows (based on your privacy settings)

With Service Providers

  • Cloud Storage: Secure hosting of your data and content
  • Analytics: App performance and usage analytics (anonymized)
  • Support Services: Customer service and technical support
  • AI Processing: Third-party AI services for tennis analysis (data anonymized)

Legal Requirements

We may disclose information when required by law, court order, or to:

  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Comply with legal obligations
  • Protect user safety and security

Data Security

Security Measures

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Limited access to personal information
  • Secure Authentication: Protected login processes
  • Regular Audits: Ongoing security assessments and updates

Your Responsibilities

  • Use strong, unique passwords
  • Keep your login credentials secure
  • Report suspicious account activity
  • Update the app regularly for security patches

Your Privacy Rights

Account Control

  • Access: View and download your personal data
  • Correction: Update or correct your information
  • Deletion: Delete your account and associated data
  • Portability: Export your data in a standard format

Privacy Settings

  • Profile Visibility: Control who can see your profile information
  • Content Sharing: Choose privacy levels for your posts and content
  • Location Services: Enable/disable location-based features
  • Notifications: Customize communication preferences

Data Retention

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Most data deleted within 30 days of account deletion
  • Legal Requirements: Some data may be retained for legal compliance
  • Anonymous Analytics: Aggregated, non-personal data may be retained indefinitely

Children’s Privacy

WCourt is intended for users of all ages. For users under 13:

  • Parental consent is required for account creation
  • Limited data collection practices
  • Additional privacy protections
  • Parental access to child’s account information

Third-Party Services

Integrated Services

  • Social Media: Optional integration with social platforms
  • Analytics: Google Analytics, Firebase Analytics
  • Cloud Services: AWS, Supabase for data storage
  • AI Services: OpenAI, Google AI for tennis analysis

Third-Party Privacy

Each integrated service has its own privacy policy. We encourage you to review their practices.

Changes to This Policy

We may update this Privacy Policy to reflect:

  • Changes in our practices
  • Legal requirements
  • New features or services
  • User feedback

Notification Process

  • Email Notification: Major changes communicated via email
  • In-App Notice: Updates highlighted in the app
  • Website Posting: Latest version always available online
  • Effective Date: Changes take effect 30 days after notification

Contact Information

Privacy Questions

For privacy-related questions or concerns:

Data Protection Officer

For EU residents, contact our Data Protection Officer:

Regulatory Authorities

You have the right to file complaints with your local data protection authority.

Legal Basis (EU/GDPR)

We process your data based on:

  • Consent: For optional features and communications
  • Contract: To provide our services
  • Legitimate Interest: For app improvement and security
  • Legal Obligation: For compliance requirements

State-Specific Rights (US)

California (CCPA/CPRA)

California residents have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination

Virginia, Colorado, Connecticut

Similar privacy rights as California for applicable residents.

This Privacy Policy is effective as of January 15, 2025.

By using WCourt, you agree to the collection and use of information in accordance with this policy.